Created in Los Angeles

Women Men Kids Inspire Sale

JOE'S Jeans

Up To 65% Off Sale Styles +Free Shipping*
Women's Sale | Men's Sale | *Details

 Free Shipping. Free Returns*.

Customer Service Joe's Jeans

Help and Customer Care

If you have any questions, concerns, or comments regarding JOE'S products or the eShop, please call between 9am to 6pm PST weekdays only.
Or email us at for USA orders.

To contact our Customer Care department by phone, Call Toll Free: 1 877 528-JOES (5637) | USA  \\  For INTERNATIONAL Orders Customer Care please Click Here.
Calls from outside USA will be charged at international rates.

Product Advice

Should you have questions relating to any of our merchandise, our Product Advisors will be happy to provide you with any additional information or advice you may require.

Please send an email to

Online Specialist

For styling advice for every occasion, our Online Stylists are on hand to help you make the perfect choice. Please send an email to with your enquiry and a daytime contact telephone number and time zone information. A Stylist will contact you to discuss your needs.


If you have any feedback or comments on fashion and general topics that may be of interest to us we would love to hear from you.

Please send an email to

Frequently Asked Questions

How do I make a purchase?
Do I need to set up an account to place an order?
I've forgotten my password?
How do I know that the products you sell are authentic?
Which size should I choose?
How do I know if an item is in stock?
What payment methods does JOE’S accept?
Is it safe to use my credit card online at JOE’S?
Why do I need to re-enter my credit card details when I add a new address?
Which countries does JOE’S ship to?
Does JOE’S ship to Post Office boxes?
How do I change currency?
How much duties and taxes will I have to pay?
Does JOE’S ship to multiple addresses?
How soon can I get my order and how much will it cost?
Is my package insured?
Do I need to sign for my order?
Can I change my shipping address after my order has been dispatched?
How will I know you received my order & when will payment be deducted?
Can I track my order?
How do I return or exchange an item?
Will I be refunded the full value of my order?
Is my personal information kept private?