Contact Us

If you have any questions, concerns, or comments regarding Joe's products, Online Shopping Site or purchases made at, please call Toll Free: 1.877.528.JOES (5637) | USA Hours of Operation: 9AM - 6PM PST, Monday - Friday with the exception of New Year's Day and Christmas. Or email us at for USA orders.

To contact our Customer Care department by phone

Call Toll Free: 1.877.528.JOES (5637) | USA
Calls from outside USA will be charged at international rates.

Need help?

If you’re subscribed to SMS messages, text “Support” to 69957.

Text Us

Product Advice

Should you have questions relating to any of our merchandise, our Product Advisors will be happy to provide you with any additional information or advice you may require.

Please send an email to

Online Specialist

For styling advice for every occasion, our Online Stylists are on hand to help you make the perfect choice. Please send an email to with your enquiry and a daytime contact telephone number and time zone information. a stylist will contact you to discuss your needs.


If you have any feedback or comments on fashion and general topics that may be of interest to us we would love to hear from you.

Please send an email to

In-Store Purchases

If you have an inquiry for an in-store purchase please contact